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1. Authorization
The client authorizes MediaVision, its employees, and agents, to receive and transport this media/equipment/data to,
from and between their legally registered facilities.
2. Legal Rights
The client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained
therein sent to MediaVision.
Any property left with MediaVision unclaimed for 90 days, will be disposed.
3. Limited Liability
MediaVision shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or
existence of data on storage media supplied before, during or after service.
MediaVision is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or
consequential, before, during or after service.
4. Confidentiality
MediaVision and its officers and employees agree to absolute Non - Disclosure of any and all information or data files
supplied with, stored on, or recovered from client equipment.
5. Payment
Payment is due in full upon completion of successful recovery, prior to release of data (whether shipped, picked up or
downloaded), unless by special previous arrangement. If we recover the data you are looking for you must pay the
price quoted for the recovery. Please note that VAT is not included in the recovery price quoted.
We accept VISA, Mastercard, Solo and Switch.
6. Media Warranty:
MediaVision gives warranty on all return media found to be Dead on Arrival (DOA) within 14 days of shipment. Any
additional warranty claims must be presented to the original manufacturer. MediaVision keeps all recovered data for 14
days to insure against DOA instances.
7. Shipping:
All shipping charges are the responsibility of the customer regardless if the data is recovered or not.
8. Data Guarantee:
Your recovery comes with a data guarantee, such that if an accepted recovery is not as promised, MediaVision will do
everything possible to rectify the recovery or refund all or part of the recovery fees paid.
terms and conditions
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